Let’s admit it! For the past years up until now, emojis have already influenced and penetrated the way we communicate with other people. We usually use emojis to fill empty and boring texts into more exciting and fun messages. How much more if we bring it to the next level? SEO Companies, and I’m sure you too, are thrilled with the thought of using and integrating emojis with their social media optimization efforts.
If you are not sure and still stuck on the thought whether emojis are worth the integration on your social media strategies or not, let me give you some reasons why emojis can help boost your brand’s presence. For one, it can make you appear friendlier to your followers and target audience and make you happier offline in the process!
They make you more popular on social media
Have you ever tried reading blog posts or even comments that are so plain with no visuals at all? Boring, isn’t it? And you definitely don’t want to continue reading it. There are times that no matter how good the content of your posts, your target audience will still not notice or, worse, deliberately ignore your post. Perhaps, your posts were monotonous and dry enough for them not to be engaged and interested on it. I bet, you too will skip that post and scroll down!
It doesn’t matter whether your post is long or short. If you just have the right visual or emoticon that will help represent what you want to imply, your target audience will definitely love to drop by and read your post. And they will do this consistently. The more attractive your posts are, the more people will be interested to read and share them to others.
They convey your emotions correctly
It will definitely be hard on our part to imagine how happy, sad or pissed our followers are if there are no representations of what they really feel. Before the emojis exists, typing and including *pissed* on your post is just a word with no feelings at all. Well, it will really take an imaginative mind to picture just how pissed the person is.
However, with the use of emojis, it gives life to the feelings that we have. It projects and represents the almost exact feeling that we want to convey with the other person. Of course, it is given that we should use the right and exact emoji for others to clearly understand how we feel.
People who usually used emojis on their content can immediately grab their target audience’s attention. There are even times that we tend to giggle, smile or laugh whenever we see posts with emojis that are so cute that we want to use and look at it all the time. With that, who would not want to enjoy reading your posts?
They’re ok even in business settings
A lot of you here might wonder and ask whether using of emojis in companies is acceptable or not. For some, the use of emojis when communicating is a sign of unprofessionalism. Perhaps, they think that emojis are only used for communicating with friends and families. Well, that might be true to some firms especially when they are strict with their policies. All forms of communication must be firm and professional in any way.
However, there are a lot of businesses that have already adapted the trend. They already have included emojis in sending emails to their target market. There are even studies that can prove that use of such increases the target audience’s participation.
The University of Missouri-St. Louis had a research about how their target audience react when they received emails with emojis. Researchers sent two kinds of email to the group of audience. One is a flirtatious email and the second one is extending a job interview request with emojis on some part of it. They then discovered that their target audience like the second email more because they feel like the sender is talking to them in a friendlier and more approachable way.
Moreover, they discovered that although they used emojis in some of the emails, the credibility of the sender was not affected in any way. It only grew more traffic and participation from the target audience.
They soften the blow of critique
Generally, if one receives a critique from his or her followers, that’s because they were not pleased by the content that they’ve read. The content might have offended them or it violated some of their rights as a consumer. There are many other reasons, which lead any of your follower to throw some criticisms on your way.
However, if you used some emojis especially some smileys on your email or article, they might have second thoughts on directing harsh criticisms on you. There are also studies shows that whenever there are some negative feedback from your followers, yet you responded to them with positive emojis, there is a higher possibility that your followers will have a change of mood. They will feel good about the message that you have sent to them.
They create a happier workplace
In everything you do, there will always be a positive and a negative feedback from your followers as well as from your colleagues. You even criticize yourself, right? However, when you create a positive vibe even with the way you communicate, it will develop a good atmosphere in the place. Not just in your workplace, but also in the digital work, in general.
Furthermore, people who use emojis can accurately “read” the emotional content of a message, which leads to lesser conflicts in understanding and clarifying messages. Thus, giving the conversation a more “light-hearted” tone.
In sum, emojis play a significant role in the way people interact in the social media. It is something that the audience naturally uses and expects to see whenever one updates his or her status or post. Following the trend, several brands and well-known companies are now using these visuals to increase brand engagement. These are the audiences’ emotion-driven engagement, encouraging them to care more about the post without interrupting the way we communicate our brand towards our target audience.